G-Force Express: The Family-Run Logistics Firm Celebrating Big Wins

Telford-based G-Force Express has become one of the UK’s standout examples of a family-run logistics company scaling up through smart investment, partnership, and dedication to service. Founded in 1993, the company has evolved from a modest courier service into a multi-million-pound transport and distribution business with national and international reach.

From Local Deliveries to National Operations

G-Force Express began as a small, family-operated courier business in Telford, Shropshire. Over three decades later, it now provides a broad portfolio of logistics solutions, including overnight parcel and pallet delivery, international shipping, warehousing, and dedicated distribution services.

The company’s success is closely tied to its membership in the Pallet-Track network, which allows it to manage freight efficiently across the UK. Since joining the network in 2008, G-Force Express has grown from handling around 15 pallets a night to processing more than 300 pallets nightly — a testament to its operational expansion and strong customer relationships.

Continued Growth and Record Turnover

In 2023, G-Force Express underwent a management buy-out, with Managing Director Sam Ravenscroft and Richard Marshall taking ownership of the business. Under their leadership, the company has gone from strength to strength, recently celebrating a record £7 million turnover.

Today, G-Force Express employs around 42 staff and operates a fleet of 39 vehicles, ranging from small vans to articulated lorries. This fleet expansion has enabled the business to deliver a wider range of services, including timed deliveries, dedicated distribution routes, and international freight options.

Investing in the Future

With growth showing no signs of slowing, G-Force Express is planning a major expansion of its Telford headquarters, seeking additional land and warehouse space to meet increasing demand. The company’s leaders have signalled plans for a new 400,000 sq ft site, aiming to further enhance storage, handling capacity, and operational efficiency.

A Trusted Logistics Partner

Thanks to its blend of personal service and professional capability, G-Force Express has built a strong reputation across Shropshire and beyond. As a family-run business with deep local roots and a growing national presence, it continues to embody reliability, flexibility, and a customer-first mindset — qualities that have made it a trusted logistics partner for more than 30 years.

From the Directors and CEO of Pallet Track.

Sam said: “As a business, we’ve developed to be able to offer our customers every service, from parcels, pallets and storage to dedicated distribution and international logistics, which has aided the growth of the business. It has also enabled G Force Express to support the growth and success of our customers as they build their own businesses and require additional services. We are still very much a family-run business and we’re immensely proud of the fact; it reflects in our staff and our customer retention, as we maintain our family feel of personalised customer service and being honest in what we do. Those core values are very important to me and are what our success and reputation are built on.”

Richard added: “In terms of the future, we’re very committed to growth and we’re open to new opportunities. We’re currently looking for new land to increase our space, as we will soon outgrow our current site, which we purchased in 1999 and built our premises on. To accommodate our forecasted growth, we ideally need four acres and a 400,000 sq. ft warehouse to support the next phase of G Force Express.”

Stuart Godman, CEO at Pallet-Track, said: “It is fantastic to see the business thriving in an industry that has faced numerous challenges in recent years. We are extremely proud to be supporting family businesses like G Force Express with its continued growth and partner with a team that shares Pallet-Track’s ethos and values as a shareholder member of our network. Many congratulations to Sam, Richard, and the team for these amazing results.”